Your name and address
25 October 2004
date should be here
Mr. Jones
Find out his name and position
Supermarket Manager
EL HAYAA Supermarket
P.O. Box 2774
Abu Dhabi
United Arab Emirates
Subject: Error in Bill No. 2554, dated 24 October 2004
Dear Sir:
colon is required for formal business letters
I am writing in reference to an error I just noticed in my bill issued from your store. The bill number is 2554, dated 24 October 2004 and the cashier [was] Mr. Akbar.
I discovered that some additional items[,] which I did not purchase[,] were incorrectly added to the bill. Details of these items are as follows:
- Coffee Gloria Jeans, item # 2650, price : Dhs 60.00
- Frozen meat, item # 4599, price: Dhs 70.00
These items [overstated] the bill amount by Dhs 130.00
[I am astonished from such error, as I am a regular customer to your store, and it is the first time I encounter such incident.--
delete...it likely isn't intentional, so need for all the emotional stuff]
I would be grateful [for your assistance and a] refund [of] Dhs 130.00.
Keep things simple.
Should you require any clarification, please do not hesitate to contact me. Thank you.
Yours faithfully,
Sherif Fam
Mobile: 050-8765432
25/11/04
Dear Margarete[,] [Margaret usually doesn't have an "e" at the end.]
It has been ages since our last [letters]. How are you[] and your family? I [hope] everything is going well with you.
You must be wondering where I have been hidden for this long duration. Well, I joined an international company in Abu Dhabi as [an] Information Technology manager. The work is so demanding and stress[ful],
![Email [E]](/emoticons/emotion-57.gif)
specially in this fast-[paced and] developing field. I have to be up to date with all the arising new technologies, which is not always an easy task. Anyway[,] I felt I need a break[] and discussed with the General Manager for an unpaid leave for 3 months[.]
![Gift [G]](/emoticons/emotion-51.gif)
uess what[?]
![Cool [H]](/emoticons/emotion-11.gif)
e agreed.
I am thinking [] of [using] this leave to travel to Germany. It will be a good chance to meet you and your family.
In the mean time, I am planning to attend a course [on] "artificial intelligence progragramming". As Germany pioneered [] this field, I would be very grateful if you could assist me in selecting a good [good course at a reputable] institute. [It will be more convenient if it is specialised in tutoring this field of programming.--I'd delete this sentence because it doesn't add anything.] I tried to search the internet [Internet is usually spelled with a capital "I", and I don't know why that is.], but unfortunately [without success]. [I can not tell if the institutes are of good reputation, have professional teachers, etc...-->Never use "etc." because that means "I don't know anymore. Also, I would delete this sentence as it doesn't add anything.]
I am really looking forward for our previous time here in Abu Dhabi.[this prior sentence doesn't make sense. You can't look forward to something in the past.] You can show to me your home country, your school, the church, and all these things you talked about [when we last met? in your last letter?].
Thank you for your efforts and wishing you all the best,
Best regards,
Sherif