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The purpose of this letter is to convey to you my sincere apologies for any misunderstandings or perceptions in which you feel that I made slandering comments about your family. It is and was my intention to act in a professional manner when conducting my investigations.
The purpose of this letter is to thank you for your business and to offer my sincere apologies for any misunderstandings or perceived negativity in my previous communications with you.
My personal integrity and working in a professional manner are very important to me when conducting investigations. I appreciate your business, and am sorry for any past remarks that might have offended you. It was certainly not intentional on my part.
If you think this matter is serious enough to end up in court, another approach would be to talk to a lawyer before you do anything further.
Best wishes, Clive
RayH:If you are working for an insurance company why aren't they using their legal staff to deal with this?
Your company will tell you what is best for the company.
Your lawyer will tell you what is best for you.
Anonymous:You should really go talk to a certain lawyer before doing anything else.
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