Overall, very nicely done-- much of my work below is cosmetic. I
don't understand your work precisely, though, so if I have made any
egregious error of interpretation, be sure to change it back.
Application for Support Engineer (reference no. ***)
Dear Hiring Manager:
This letter is in application for the position of support engineer as posted on the *** career web site. With
my experience and background, I am confident that I would be able to
make an immediate
contribution to your team. I would like to give you an overview of the
appropriacy of both my education and experience to the position.
As you will see from my enclosed curriculum vitae, I successfully completed my professional
technical education as an information scientist at *** in Munich prior
to my current position. During this practically-oriented education, I
worked in the *** as a support engineer. I performed problem resolution
and troubleshooting services for large enterprise customers and ***
partners with respect to Microsoft Exchange Server related problems.
Furthermore, I provided system setup and
network environments for lab services in the *** service department. I
was responsible for the preparation of systems and provision of technical
solutions according to customer requirements, as well as for the monitoring
and administration of the *** data center. I offered solid experience
with a range of different server technologies and operating systems, and
have expertise in a variety of software applications and hardware
configurations.
My current position is at *** as a Business Operation Engineer for the *** Services. I am
responsible for the preparation of Virtual Server / PC images, from the
concept, through the realization, to improvement according to the
growing user's [ I DON'T LIKE THIS UNDERLINED PHRASE, BUT DO NOT
UNDERSTAND WELL ENOUGH TO OFFER AN ALTERNATIVE -- MM] base. Based
on the most frequently requested virtual machines by
the *** Support Center and others, I publish retail and beta
versions
of Microsoft Operating Systems and Applications (in different
languages as well) on our Intranet for direct access. Another task is
the
maintenance and development of the *** intranet site. In addition
to aspects
like availability, layout and content, I also take customer interests
and requirements into consideration for the migration of
the Intranet site to SharePoint Portal, which process is fully
underway.
Furthermore, I communicate important changes, escalations and other
news
concerning our customers via these available communication methods.
My technical knowledge gives me the
advantage of understanding the constantly changing requirements of
internal and external customers, which I regularly review and take into
consideration in my daily work. Realizing that this
letter and my curriculum vitae cannot adequately communicate
my qualifications and skills in-depth, I would welcome the opportunity
to meet with you personally and discuss the possibility of becoming a
part of
your team at ***.
Yours faithfully,