Mister Micawber wrote: |
May I put you on hold -- most casual/familiar
...place you on hold -- medium
...place your call on hold -- most formal/polite
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I agree. There is "May I" to consider as well. If you say "May I put you on hold" it sounds like you tried to be polite, but slightly miss the point, for example you lost your nerve. With "May I place you on hold", it has stress on "you", for example one wants to say "May I place your case", "May I place you with your request". "You" replaces something from the conversation. In "May I place your call on hold" you are concerned mostly with the call, the least of other two with the subject of the conversation.