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need some help with the grammar on the paragraph below

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Scryed  #387749  Wed, 04 Jul 07 03:14 AM

need some help with the paragraph below.  Please check to see if there's any grammer mistakes and which one is the better one of the two?  And if possible, please show me a improve paragraph with the same information.  Thank you very much!

Our mission is to provide customers with reliable, flexible and cost effective solution to all their logistics needs.  We take great pride and responsibility to be able to deliver your goods on time and ensure they are in unscratched.

Our mission is to provide customers with reliable, flexible and cost effective solution to all their logistics needs.  We take great pride and responsibility to deliver your goods on time and ensure they are in unscratched.

  
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having to re-learn English from the basics due to the fact I suck at it.
Brunate  #388047  Wed, 04 Jul 07 06:26 PM
You just need to change the word "solution" to "solutions".
  
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Feebs11  #388111  Wed, 04 Jul 07 10:11 PM
Neither is correct:

Our mission is to provide our customers with a reliable, flexible and cost effective solution to all their logistics needs.  We take great pride and responsibility in being able to deliver their goods on time and  in ensuring they are not damamged in transit.
  
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Brunate  #388114  Wed, 04 Jul 07 10:57 PM

I have also been a business studies teacher all my life.  I assumed that because you have various customers, they might each require a different solution for their individual needs.  Therefore I used the plural tense for solutions to match the plural word "customers" - but not knowing exactly what your business is, and the number and variety of solutions you have, I used the plural.  You can say:  "We take great pride and responsibility in delivering your goods", if you are directing this remark towards the goods which are being provided for this individual firm.

Quite a tricky piece of English.  Having said all this, I hope your customers will be very happy with the goods, the services and your letter.  Best wishes

  
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