Do you think we can issue the PO to the factory once received the arrived requested for the defective goods from the customer? There is too late if wait for our department inform to the factory, as the goods were arrived. Because factory 'A' need to prepare the customer documents for one month advance and factory 'B' advised that their marketing noted that etc. To avoid any argument to delay collect the goods caused the storage fee. I suggest issue the PO earlier instead of wait to the last minutes? It will let them to aware for the returns. Please comment.