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Latest post Fri, May 5 2006 6:19 PM by Anonymous. 3 replies.
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Anonymous  +  222477 Thu, 04 May 06 06:36 PM

Hello

I'm working with people who generally speak english and I have to answer them at phone.

so I would like to know if my sentences are correct!

I have to confirme the appointment dates which are booked up and if it's not possible I have to choose an other date with them.

Imagine that somebody calls me and wants to change his appointment.

Somebody : hello, ..., I would like to change the date of ...

"I" : Wait a minute, please, I'm looking my file to propose to you an other date.

"Somebody" : OK.....

"I" : I can propose to you 9th on monday for exemple. is it wright to you (i would like to say in english " est-ce que cela vous convient?" )

"Somebody" : That's ok for me

"I" : So , we book up this date, if you want?

"Somebody" : OK

"I" : ok, it's written down. Have a nice day. Bye Bye.

[...]

If someone could read me ans then say me if it's right or not and if not, could you writte how to say..

Thanks a lot

bye bye

Sophie
Anonymous
,
nona the brit  +  222500 Thu, 04 May 06 08:30 PM

Someone - rings asking to change the date of their appointment.

You. No problem. If you hold on for a moment I'kll check for alternative dates.

someone: ok,

You: There is a free appointment on Monday the 9th at 3pm. Would this be convenient for you?

Someone Yes                                      

You: so I'm booking you in for Monday the 9th at 3pm. Is that ok?

Someone yes.

You: Ok that's all confirmed then. Have a nice day (sounds a bit MacDonalds-ey). Goodbye. (Bye bye is not businesslike).                                        
nona the brit
Joined on Wed, Sep 22 2004
England
Veteran Member 11,713
The name says it all.
Related discussions
Grammar Geek  +  222504 Thu, 04 May 06 09:02 PM

Just one more view - I personally really dislike hearing "no problem" in that setting. 

I would prefer Certainly. Or I'll be glad to help you with that.
Grammar Geek
Joined on Tue, Jan 10 2006
Veteran Member 19,652
Barbara, who answers in American English. My housekeeping skills attest to the truth of the second law of thermodynamics: Left to themselves, things get more and more random!
Anonymous, 3 yr 201 days ago

thank's a lot for your help!

I'm learning english and then I would like to know if someone is agree about talking with me?

What about exchanging mails once or twice a week to relate ours days?

and if it's possible, you will put right my mistakes?

if it's ok for you, it's ok for me!

see you soon

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