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Anonymous,
3 yr 296 days ago
there is one software available on net called pronunciation patterns...u can download or buy the same
mishru
Anonymous,
3 yr 295 days ago
buddy I don't think you understand. The reason why there is a need to
understand the American accent, where working in a call center is
concerned, is because we deal with American callers. we need to know
how they pronounce words, form sentences, and their idioms. Although
the trend nowadays is focusing on a more neutral accent (meaning an
accent that is neither American, Bristish,etc.), we still need to know
how they speak to better understand them. I have been working in the
call center business for 4 years. I have seen the results of what
happens when an agent who is not familiar with the American tounge have
difficulty in understanding what his/her caller is talking about. Worse
yet, the agent's accent becomes a problem because the person on the
other line couldn't understand what is being said.
Regarding the pay, yes we don't get paid as much as our american
counterparts. why is the job here in the Philippines? WE DO THE JOB
WELL, that's why.

Anonymous,
3 yr 287 days ago
My apologies to all who have e-mailed me. Because of my killer schedule, it would take some time before I can reply. But I do try to reply as best as I can. Just be patient with me because I get like 50 letters a week asking about American accent training alone. For those who want to take my phonetics class, just e-mail me and we can talk more about the details. It might be better to form a group of up to 10 people so you could share the cost. I usually hold my classes in a hotel function room. For those who need a quicker reply, include your contact details in your e-mail so I can call you.
By the way, "Fil-Ams" Arvin Gatmaitan and Chris (check their posts in this thread) and myself have already hooked up and we're planning something big. In fact, Arvin and I are currently working on an ESL project. As for the book needed for accent training, Ann Cook's book is good (I also use it for reference), although I found some entries and exercises to be not so useful and effective. I believe an update is necessary to incorporate new approaches to ESP.
Anonymous,
3 yr 283 days ago
hi i'm lervelyn and a call center trainee. i find hard the american accent so im asking you to help me to develop my american accent.please .............
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Teacher Eric
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196900
Wed, 15 Feb 06 02:25 AM
Anonymous wrote: | |
My apologies to all who have e-mailed me. Because of my killer schedule, it would take some time before I can reply. But I do try to reply as best as I can. Just be patient with me because I get like 50 letters a week asking about American accent training alone. For those who want to take my phonetics class, just e-mail me and we can talk more about the details. It might be better to form a group of up to 10 people so you could share the cost. I usually hold my classes in a hotel function room. For those who need a quicker reply, include your contact details in your e-mail so I can call you.
By the way, "Fil-Ams" Arvin Gatmaitan and Chris (check their posts in this thread) and myself have already hooked up and we're planning something big. In fact, Arvin and I are currently working on an ESL project. As for the book needed for accent training, Ann Cook's book is good (I also use it for reference), although I found some entries and exercises to be not so useful and effective. I believe an update is necessary to incorporate new approaches to ESP.
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Ooops, forgot to log in. That was my post. - Teacher Eric
Joined on
Mon, Aug 16 2004
Full Member
171
Manila-based ESL/ESP teacher with a TESOL. Hoping to get a "Pass" in the DELTA.
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Teacher Eric
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196989
Wed, 15 Feb 06 09:20 AM
My apologies to all who have e-mailed me. Because of my killer schedule, it would take some time before I can reply. But I do try to reply as best as I can. Just be patient with me because I get like 50 letters a week asking about American accent training alone. For those who want to take my phonetics class, just e-mail me and we can talk more about the details. It might be better to form a group of up to 10 people so you could share the cost. I usually hold my classes in a hotel function room. For those who need a quicker reply, include your contact details in your e-mail so I can call you.
By the way, "Fil-Ams" Arvin Gatmaitan and Chris (check their posts in this thread) and myself have already hooked up and we're planning something big. In fact, Arvin and I are currently working on an ESL project. As for the book needed for accent training, Ann Cook's book is good (I also use it for reference), although I found some entries and exercises to be not so useful and effective. I believe an update is necessary to incorporate new approaches to ESP.
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Arvsworld
+
201093
Sun, 26 Feb 06 02:33 PM
hi, all!
this will seem weird: it took me more than 2 years to finally create an account here in englishforums.com since i posted, as a "guest" (back then), about the american accent (post : 54528).
my apologies to those who sent me emails asking to be tutored. if you are not in the philippines, then i would not have been able to give you much more than just advice.
anyway, i'm just making myself known here. now that my introduction is out of the way, let me greet my colleague, teacher eric. ok, bro. i finally remembered to do this! ![Idea [I]](/emoticons/emotion-55.gif)
looking forward to 'reading' from you all,
arvin
Joined on
Sun, Feb 26 2006
Here, There and Everywhere
Full Member
178
What? Where? When? How? Who? Why?
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Arvsworld
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201098
Sun, 26 Feb 06 02:52 PM
hi, lervelyn.
you haven't mentioned which call center you are training to work in. but most of them have their own english trainers. please let us know if they don't run you through accent training. actually, please let us know anyway even if they give you accent training.
'til then, good luck to you!
arvin
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Anonymous,
3 yr 259 days ago
Hi , i would like to know the course contents & the teachin methodiologie for an advanced American Accent Training .
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