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In behalf of _______________ , I would like to inquire about the subscription to _________ He received some issues but unfortunately there are some lacking issues that he did not receive. May I know what went wrong? His Customer ID is 2935.
For your easy reference, the issue’s he received is No. 1, 2,10,11,12 & 13. The issue’s he did not receive is No. 3, 4, 5,6,7,8 & 9
Thank you for help on this matter.
I suggest this.
I think you need to say briefly why the person cannot write the letter himself.
Best wishes, Clive
I am writing on behalf of Mr. Tom Smith, as he is unable to write in English.
Mr. Smith's customer ID is 2935. He has subscribed to ____________ since 1/Jan/2008. .He has not received the following issues: Nos. 3, 4, 5, 6, 7, 8 and 9.
Please look into this and, if possible, supply either the missing issues or a suitable financial adjustment to Mr. Smith's account. Please address any further correspondence on this matter to me, at the above address.
Thank you for your help on this matter.
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