Dear ***
Director of Customer Services
(or Director of Sales/Marketing or whoever named in your contract to handle refund requests)
Ryland Homes
Any street
Anytown, Any state +Zip
My name is XYZ. On August 26, 2005, I paid a sum of $ to your company as earnest deposit money on a property located at any street number, any town, state + zip code. The sales contract that I signed with your company clearly states that I will be entitled to a refund of my deposit if I cannot get an approval for my mortgage. On January 1, 2006 (pick a date), I was informed by the financing institution (specify the name) that my mortgage financing application was not approved. On January 3, 2006 (pick a date), I informed Mr. So and So, your real estate broker that I would need to cancel my contract since I could not get the proper financing. I was promised that my refund would be forthcoming.
It is now July, and I have yet heard anything from your company regarding the refund of my deposit.
With this letter, I would formally request that your company refund to me my deposit as soon as possible per the terms of the sales contract. Please send the refund to the following address:
Mr. XYZ
Any street
Anytown, Anystate +Zip Code.
Thank you very much for your prompt attention to my request.
Sincerely,
XYZ
Notes
I don’t know whether this letter would help you. There was scant information given in your sample letter. If you signed a contract in last August, and you have not been given back a deposit when you informed the company of your inability to obtain approval for your mortgage, then there is something rather amiss between you and the real estate company. I hope that you did in fact inform verbally someone at Ryland Homes once you knew that your mortgage application was not approved. Your real estate broker should have taken the initiative to handle your refund promptly.
I suggest that you contact a real estate attorney if you don’t get any refund from the company.