Well, first of all, I said that since would be better.
Second, note that it's PAST perfect, not present perfect.
We had had a big lunch at 12:30, so I wasn't ready for birthday cake at 2. We had been to his house only yesterday, apparently only shortly before the fire broke out.
I guess that they are suggesting that the increase is an ongoing thing, like "set a new level for product" as opposed to the action of pumping the oil.
They had set a new level for daily production on May 10, so this subsquent request for yet another increase was ignored would be okay.