With reference to letter of ljui/98775/05 dated 23August 2005 concerning the improper operation of water scrubber system. We
would like to report that the secondary filter has been replaced and fixed properly and enclose herewith a copy of WFU's letter regarding the tenant improper operation of the system. On the other hand, the system has been clean thoughtfully by 1 Sept 2005 according to contract requirement which is shown on the attached photos. After our recent site inspection, we found that the system operate in normal condition. It also was reflected that all filters are fixed properly.
Hence, the routine inspection and filter cleansing will be augmented in order to alleviate the unexpected damage. Please be informed that no primary filters or removable parts of the system should be dismantled without authorization. In addition, we reserve the right to claim any reimbursement cost incurred due to improper operation of the system.

Please comment and make necessary amendment for the letter. Thanks

Thanks

Answer the Questions

1) The secondary filter has been replaced with a new one and the filter has been fixed properly in the system.

2) The system has been thoroughly clean since 1 Sept 2005 shown in the attached photos.

3) The routine inspection and filter cleaning will be augmented because of the tenant's improper operation of the system...

    (Increase the inspection and cleaning times than normal)

With reference to your letter of ljui/98775/05, dated August 23, 2005, concerning the improper operation of the water scrubber system, we would like to report that the secondary filter has been replaced and fitted properly into the system.  We enclose herewith a copy of WFU's letter regarding the tenant's improper operation of the system. We can also assure you that the system has been thoroughly clean since September 1, 2005, (see attached photos), in accordance with the contract requirement. The result of our recent site inspection indicates that all filters are properly fixed and the system is operating normally.
By increasing the frequency of inspections and filter cleansing we will be minimizing the threat of future damage. Please be informed that no primary filters or removable parts of the system should be dismantled without authorization. We reserve the right to claim reimbursement for any costs incurred due to improper operation of the system.

Let me know if this now sounds right to you, since there was still a bit of guesswork on my part as to what the entire circumstances are that have caused you to write this letter.