OBJECTIVE

To acquire a position where I can utilize my knowledge and experience.

SUMMARY

·         General office skills including file, data entry, and schedule appointments.

·         Excellent customer service skills and phone manner.

·         Extensive computer training, which includes Microsoft Office, Internet, Photoshop, and ability to type 62 WPM.

·         Highly organized, dedicated, motivated, confident, and hard-working.

·         Capable of learning new concepts quickly, maintain effective relationships with others, and communicate ideas clearly and effectively.

·         Speak, read, and write Vietnamese fluently.

EXPERIENCE HIGHLIGHTS

·         Performed administrative and clerical support tasks with minimal supervision and completed 50% of the tutor request forms within two weeks after school started.

·         Arranged appointments for students with tutors and ensure students understand the Tutoring Contract’s policy.

·         Managed and maintained files, filing records, and students’ log-in database accurately.

·         Registered walk-in students and answered students’ questions and concerns

·         Maintained good relationships with administrators, tutors, and students.

·         Represented the Tutoring Center at MSCD Open Houses, Summer Festival, and Career Fairs and the Vietnamese culture at the Multicultural Event for the Immigration Services Program.

·         Contributed in creating the Tutoring Center Handbook and my method had been chosen to make the handbook.

WORK HISTORY

MSCD Tutoring Center, Denver, CO                                               Spring 2002

Administrative Assistant                                                                  2006 – 2007

Heritage Club, Denver, CO                                                                2003 – 2004

Wait Staff

MSCD Immigration Services Program, Denver, CO                       Summer 2001 & 2003

Student Assistant

MSCD Information Technology, Denver, CO                                 2002 – 2003

Computer Lab Assistant                                                                    Fall 2001

Student Assistant

EDUCATION

Bachelor of Arts, Metropolitan State College of Denver, Denver CO

Major: Behavioral Science      

Minor: Elementary Education

GPA: 3.58

AWARDS AND HONORS

·         Pacesetter Scholarship, 2001 – 2004

·         Governor Opportunity Scholarship, 2001 – 2004

·         Honor Roll, 2001 – 2004

·         Student Support Services, Certificate of Achievement and Recognition

VOLUNTEERING

Vivien Nails, 2007 – 2008

• Managed accounts and supplies, and designed brochure and sanitized log chart.
• Welcoming customers and provided nails care services.
  

Ashby Nails, 2004 - 2005

• Greeting customers, performed nails care services, and cash handling.
  

Gust Elementary School, Second Grade, Spring 2003

·         Assisted students with writing and math, gave and checked spelling test weekly, and helped the teacher as needed.

REFERENCES

Available upon request