Tense for Answering Hypothetical Questions

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jack112  #338274  Mon, 12 Mar 07 05:51 AM
This is the hypothetical question:
How would you handle an argumentative customer?

Since it is an imaginary question, do I have to answer in all past tense to make it imaginary or present tense is fine too?
1. I would get the customer to remain calm first. Once he is calm, I can work something out with him.
2. I would get the customer to remain calm first. Once he was calm, I could work something out with him.




  
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Doll  #338351  Mon, 12 Mar 07 11:48 AM

If you want to say something imanigary you had better follow the tense sequence.    

2. I would get the customer to remain calm first. Once he was calm, I could work something out with him.After this sentence if you dont want to continue with imaginary answer you can use other tenses.

  
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Marius Hancu  #338395  Mon, 12 Mar 07 02:46 PM
2. I would get the customer to remain calm first. Once he was/were calm, I could work something out with him.

were is the more formal alternative.
  
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Grammar Geek  #338571  Tue, 13 Mar 07 02:38 AM

I know this isn't the point, but if the customer is argumentative, you don't GET him to REMAIN calm.

First I would try to get him to calm down. (Of course, the person asking the question really wants to know HOW you will get the person to calm down, not just that you would "get the person to calm down.")

  
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Barbara, who answers in American English.
Marius Hancu  #338575  Tue, 13 Mar 07 03:13 AM
Good point, GG. That sentence seemed strange to me too.
  
CalifJim  #338651  Tue, 13 Mar 07 08:17 AM
*Once he were calm won't work at all, I'm afraid.
The subordinating conjunctions of time (once, as soon as, when, before, after) don't take the subjunctive.

CJ

  
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jack112  #341038  Mon, 19 Mar 07 10:20 PM
I can also use present imaginary for the reply as well right?

1. I will try to get the customer to remain calm first. Once he is calm, I can work something out with him.
  
Kooyeen  #341046  Mon, 19 Mar 07 10:46 PM
Hi Jack,
 Jack112 wrote:


1. I will try to get the customer to remain calm first. Once he is calm, I can work something out with him.

I wouldn't use "will" in that context, but maybe it's ok, I don't know, it's just my opinion.

As for
I would get the customer to remain calm first. Once he is/was/were calm, I can work something out with him.
I would say "is" is the only thing that sounds right to me, but maybe I'm wrong, I don't know. It seems CalifJim thinks the same, but I'm not quite sure. Smile [:)]

  
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Grammar Geek  #341087  Tue, 20 Mar 07 12:44 AM

You have the same problem: You are getting someone to remain calm... but you have already been told he is upset. You mean that you would get him calm, but not REMAIN calm. You can't "remain" something if you are not that something to start with.

  
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