Anyways, what else is new?
Anyway, what else is new?
Please let me know if "anyway" is correct or "anyways". Thanks

We often use "I am afraid" to express our concern that we will be unable to do something that has been asked. It's a polite way of saying that we won't do it.

I am afraid that I won't be able to help you.
Meaning: I most likely will not help you.

We use "I am sorry" to express our apologies that we cannot do something. It's a polite way of saying the same thing: that we won't do something.

I am sorry, but I cannot help you.
Meaning: I will not help you.

Note that the above is a compound sentence. It sounds more abrupt and thus less polite if separated into two sentences:

I am sorry. I cannot help you.

Here's another variation with a slightly different meaning:

I am sorry that I can't help you.

You would write this if you've already stated that you cannot be of help.

Note that the following would not be correct:

I am afraid, but I cannot help you.


A commonly-heard phrase is "I'm afraid so":

A: "Was Jim in an accident?"
B: "Yes, he's at the hospital."
A: "Is he badly hurt?"
B: "Yes, I'm afraid so."

The last line means: "unfortunately, yes."