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Whitesmoke.com review

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Anonymous, 357 days ago
Hey i just had to tell them about getting a laywer and final they gave me my money back. when they said buy which was 7 business days.
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summerlove  +  598557 Sat, 29 Nov 08 10:06 AM
If you  are having  problems with  Whitesmoke just  remember to  write about it on as many forums as possible - something  has to be done to stop these Internet fraudsters.
summerlove
Joined on Wed, Oct 1 2008
New Member 12
Related discussions
Anonymous, 343 days ago
I have been using WhiteSmoke since March 2008 and have no problem with it. If you didn't get your refund maybe because you claim it using impolite words or sentence. I think no one will give a refund if you ask it by yelling to them.
 
If you think WhiteSmoke or other grammar tool will turn you from one with no knowledge in English to a perfect English writer, you are wrong. All of the software only correcting our grammar mistake, not creating a sentence and WhiteSmoke do the best for. At least for me.
 
I am not native English and even not graduated from high school. But, you can see what have WhiteSmoke do for me. It helps me to write English better. I have a blog that I write in English, you can see it here [URL removed by mod]. You will find a commercial post of WhiteSmoke there that I write because WhiteSmoke has helped me much.
 
I also had gotten a partial refund from WhiteSmoke. I've made a mistake when filling order form. When I claim it, they refund me less than a week. I am using polite words and sentence when claimed it.

Jay
summerlove  +  610668 Sat, 13 Dec 08 06:13 PM
Hi  Jay,

Congratulations on your new blog. I particularly  like the a rticlre about  free softwre licences.
However, don't be fooled into  thinking that  WHITESMOKE has done a good job  on  your English.
If you  were to  write in your native language and drop the text here: http://www.google.com/language_tools?hl=en , the translation into  English  would be better than any  corrections WHITESMOKE can offer you. And it's free.
I still  maintain  that  WhiteSmoke software is a scam.
summerlove
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Anonymous, 342 days ago
thanks summerlove,

I've try the link. You are right, it is give a good result when translating to english. I've try this tool before, but, when I bought WhiteSmoke, Indonesian translator not available on google yet. That's why I bought Whitesmoke. Again, thanks for your info.

Jay
Anonymous, 336 days ago
Hi again,

After blanketing the company with requests for a refund, I got this email and a link to the refund form.  Once I got to this point my refund came quickly.  Trouble is... it seems you can't get to this form without a link... so I'm posting it. 

Good Luck

Katherine Wood

--

Dear Katherine,

Thank you for contacting WhiteSmoke.

We have generated a support ticket to help us track your inquiry. Your ticket code is **. Please use this code in any further communication.

--


We are sorry that you have decided to cancel your WhiteSmoke subscription.

We thank you for taking the time to evaluate our software.

Please fill in our refund form at: http://www.whitesmoke.com/refund-form.html and a representative will contact you shortly regarding the refund process.

Thank you for your patience.

Anonymous, 336 days ago
Hi Again,

I'm just giving a heads up attached to my first post. I finally did get a refund.  It seems that you have to find the Customer Service agent with the magic email.  I'm still not sure which of the ten emails I sent got the following response; however, at least I did get to a refund form and I got my refund within a few hours.  Now it could be my numerous posts of my experiences (I'm currently trying to find all of them and post my solution) and they just wanted to get rid of me or the filling out the refund form that did it, but I'm passing on the secret link so hopefully someone in my situation can have an easier time getting a refund. 

Good Luck

Katherine Wood

--


We are sorry that you have decided to cancel your WhiteSmoke subscription.

We thank you for taking the time to evaluate our software.

Please fill in our refund form at: http://www.whitesmoke.com/refund-form.html and a representative will contact you shortly regarding the refund process.

Thank you for your patience.

summerlove  +  616599 Sun, 21 Dec 08 03:15 AM
Thanks for the update Katherine.

Everything  about  WhiteSmoke points to  the fact  that  it  is a scam - particularly  the fact they  market  it as downloadable software, whereas it  needs an Internet  connection  to  work, and the fact  that  they  make it  as difficult as possible to  ge  a refund, and will not disclose their street address.

Those are only  two  of the many  problems with  this company  and its software.

The solution is to  comment  on  as many  blgs on  forums as possible, and send comments to  the reviews departments of all the leading  software magazines. Theier sales a re based mainly  on  INternet, so  a high number of bad reviews will  damage their trad intensley if they  do  not alter their attidute rapidly  and offer a reasonable product and an honest  service.

failing  this, everyone should get  together and file a class action suit.

BTW the poster who  mentinoed Systran. Systran is translating  software that  has been around since 1968, as far as I  know it does not offer writing  and grammar help  for single languages.
summerlove
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English-coach  +  642579 Wed, 14 Jan 09 05:56 PM
I must agree with the English teacher...as I am an English teacher and I would NEVER recommend someone waste their money on this product.  Stick to word and you will be fine.

Diana
English-coach
Joined on Wed, Jan 14 2009
New Member 07
I hope that I could answer your question properly.
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