http://www.englishforums.com/English/EslGeneralEnglishGrammar-Questions/Forum12.htmAsk your questions on grammar and get your sentence checked. We answer lots of different types of general English grammar questions here. <font color=red>DO NOT post paragraphs and compositions here. Post them in our <a href="http://www.englishforums.com/English/EssayReportCompositionWriting/Forum9.htm"><b>Essay, Report and Composition Writing Forum</b></a>.</font>enXMOD (Build: 3607.32596)http://www.englishforums.com/English/TheName/bmnxn/post.htm#146582Mon, 23 Feb 2009 12:34:45 GMT946f00bb-57d3-4b7b-a9a2-059b5341af52:146582Vorpar0http://www.englishforums.com/English/TheName/bmnxn/post.htm#146582http://www.englishforums.com/English/comments12-146582.xmlReplacement.http://www.englishforums.com/English/TheName/bmnxn/post.htmSat, 23 May 2009 11:34:45 GMT946f00bb-57d3-4b7b-a9a2-059b5341af52:146485Anonymous1http://www.englishforums.com/English/TheName/bmnxn/post.htmhttp://www.englishforums.com/English/comments12-146485.xmlI bought a new mobile phone and it had some problems after about 6 weeks. I asked them to give me a new phone. I lodged a complaint with the shop. Eventually, they will give me a new phone. They will talk with Nokia and contact me. What is the name of this procedure in English?