Anonymous wrote: My apologies to all who have e-mailed me. Because of my killer schedule, it would take some time before I can reply. But I do try to reply as best as I can. Just be patient with me because I get like 50 letters a week asking

what's your problem kabayan? I believe that you're overlooking the fact that call center agents in the Philippines are taking calls mostly (if not 100%) from Americans, and the "thwang" is needed to communicate more efficiently with them. Imagine