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Hi teaher,

Dear Joyce,

Re: wall mounting shelves ( should I use wall mounted shelves) in cross-shipment

My apologies.

The shipment meant for you was cross-shipped, partly because our forwarder had picked up the wrong package at their warehouse and put it straight on the flight that they thought the package was going to. I understand this shipment will be late for your customer as he/she ( they?) is probably to expect to the delivery of these shelves by Wednesday.

The forwarder company in the US agrees to pay for the freight acurred and they will send the shipment out on the first available flight to you.

I'll update you on the flight details.

Thank you for your understanding.

And Thank you for your help on this email

TN
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Re: Wall-mounted shelves in cross-shipment

My apologies. The shipment meant for you was cross-shipped because our forwarder picked up the wrong package at their warehouse and put it on the wrong flight. I understand that this shipment will be late for your customer, who is expecting delivery of these shelves by Wednesday.

The forwarding company in the US has agreed to pay the freight charges, and they will send the shipment out on the first available flight to you. I'll update you immediately on the flight details.

Thank you very much for your understanding.
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Comments  
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Hi Mister Micawber,

1. Do you say" This is a wall mounting piece" in any occasion?

2. The shipment meant for you was cross-shipped because our forwarder picked up the wrong package at their warehouse and put it on the wrong flight. (I'm a bit slow but do you mean "...our forwarder picked up the wrong package at their warehouse and put it on the wrong flight", Do I need to mention wrong flight? )

Our package at US office was destined for Shanghai,

Anonymous package at Forwarder's US facility was destined for Helsinki. And Freight forwarder in US thought the anonymous package is our package, thus sent it to Helsinki.

Thank you for your time

TN
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1-- I don't think so. Perhaps when you are describing its capabilities.

2-- (I'm a bit slow but do you mean "...our forwarder picked up the wrong package at their warehouse and put it on the wrong flight" Yes

Do I need to mention wrong flight?-- Yes )
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HiMister Micawber,

Would you say, "It's a wall-mountable piece"? Or

It's for wall-mounting purposes. And certainly you wouldn't say, "It's a wall-mount bookshelf "

Thank you

Tinanam
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"It's a wall-mountable piece"-- I could say that.
"It's a wall-mount (or wallmount) bookshelf"-- I could easily say this, too, especially if I were a carpenter or supplier.
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Mr. Micawber, thank you very much. I understand now