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Apology Or Apologies

Can someone please help me with this:

which is correct 1) please accept our apologies 2) please accept our apology


The answer here is all about singular versus plural. “Please accept our apologies” implies multiple people (our) are apologizing as a group for one or more errors or mistakes (apologies). For instance, a company may apologize to customers for a faulty product by saying “please accept our apologies.”


The second phrase, “please accept our apology,” usually mean that a group is apologizing for one error (apology). For example, “Please accept our apology for the late delivery.”