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I made the payment for the energy bill for the month of December through online banking towards the consumer number TLX457496 yesterday, but the payment acknowledgement reflecting wrong consumer number, and then I called your customer care number and they said it is still due. So, again I made the payment through online banking today, but the payment acknowledgement still shows the wrong consumer number, and not even both payments were reflecting in the payment history on your website. Therefore. I request that you look into this matter and correct the details and arrange to reverse the extra payment to my account.

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