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My company is going into new countries, everybody in the administration is taking an English course. During this course one teacher claimed that you should never, never use the greeting “Best regards”. Instead you should use “Yours sincerely” or “Kind regards”.

Well, when I went to business School in 1979 I only learned that you should only use the phrase "Yours faithfully,".

Reading this very long thread I think that one should conclude that if you know the person, you can use "Yours sincerely", and if you do not know the person, you should use "Yours faithfully".

Is this correct?

Someone wrote that you might capitalize the first letter in both words. What is the significance of that and what would it mean?

Yours faithfully,

Benny Bubel

More: Yours sincerely or Sincerely yours

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Comments  (Page 8) 
Hi,

In Canada, I'd say 'Yours faithfully' is rarely used. Everybody wants to be more friendly, I guess. Emotion: smile

Best wishes, Clive
Faithfully? Many people do not believe in faith. Regards is personal. Wishes, many people believe that wishes do not exist in a deterministic universe. Best, is the only way to end it.
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The grammar teacher did indeed have a point. The correct usage is either "Best wishes" or "Kind regards" - but never a combination of the two "Best regards" - which is at best clunky and at worst reveals a lack of good grammar.

It is also fine to use "Yours sincerely" although this would normally be applied to a letter rather than a (less formal) email.
Save your fingers. The sender's regard or respect (hopefully high) for the recipient should be evident from the content of an email. Paper communications are maybe a little different being inherently quaint and not very respectful to trees!

David Kirk
Hi.

Last week I sent a fax to a hotel in London in order to book a room and I addressed the letter to such Mrs. X with whom I exchange some e-mails in preceding days.

So, I knew the name of the person I was writing to, but not personally.

I began the letter writing: Dear Mrs. X

and ended with: Yours sincerely

Did I do the right choice?
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Hi,

Yes, excellent.

Clive
A friend of mine sent me an email last night and ended by "My Best", her Name. I personally feel that she likes me.
I have never seen anyone end a letter or e-mail with "My Best" and have heard Academics end with "Best".
You are right MrP, it's very disconcerting when someone ends with Best and in my case its even more because she has ended it with "My Best". I'm dying to figure out what she actually meant. So, it would be great If you guys can solve the mystery of what "My Best" means. Thanks
What about when you end a conversation with something like, "It's been good to see you again, Jack. Please give my best to Doris and the kids. I'm sorry they couldn't come on this trip with you," or "So, you're going to the San Diego office? If you see Sandra Evans out there, give her my best." Is this usage another one of our quaint southern US idioms, grounded in ignorance and bad grammar? Or is it more widespread?
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Hi,

So, it would be great If you guys can solve the mystery of what "My Best" means.

It's not really a big mystery. It just means 'My best wishes' or 'My best regards'.

Clive
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