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I came across one etiquette test on the Internet and tried to pass it. But to tell the truth I was rather surprised when I saw the answer to one of the questions (point d). Frankly speaking I cannot understand how a person can tell a client himself about being late (face-to-face) otherwise to my mind it's inappropriate to make a cleint wait for you. Am I right? Which point to your mind should be the way out in such a situation?

You have a business meeting scheduled but you're running little late. Your client has been waiting about 5 minutes already. What do you do?
a. Leave what you're working on and meet with the client
b. Tell your assistant to tell the client you'll be a few minutes
c. Quickly finish what you're doing, then begin the meeting
d. Go see the client yourself, tell them you're running late and will be finished soon.

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Comments  
If we're discussing etiquette, I think D is the most polite way of handling the situation.

Since we're a language forum, I would suggest that C should have the word "and" before "then". A-C should all have periods at the end.

Hi guys,
I would definitely choose A.

Best wishes, Clive
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Drop what you're doing and meet with the client!
Grammar GeekDrop what you're doing and meet with the client!

But don't we wait 15 minutes for a full professor?
We had that rule too. TA: 1.5 minutes. Full prof: 15 minutes.

But he's the one giving the grade, and they're the ones giving the business, so we wait for them, but not the other way 'round!
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Hi,
I don't even want to consider how long my doctor keeps me waiting.

Clive
Well, true, but it was business ettiquette, not medical ettiquette.

I used to get frustrated with my doctor too, but once I was in with him, it was like I was the only patient he had. It was worth the wait to feel that he was that focused on me. (And I got used to calling ahead of time to see how behind schedule he was running.)
Hi,
Yeah, but if I go on time, I wait an hour. If I go an hour late, I still wait an hour.

Yet the receptionist always insists on making precise appointments, eg
Me: Can I I come at 2.15?
Her: No, how about 2..25?
So, I come at 2.25 and wait an hour.

I think she should just say things like 'Come on Thursday'.

Clive
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