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Context: Out-Patient, who has registered token number, is asking receptionist about the token number going on at the hospital.

May I ask what the token number is going on?

Can we ask the way? and Please check the underlined one.

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I have no clue. It makes no sense.

Maybe it is a lottery number or place in line for access to a bed in hospital. The out-patient has to wait for the number to be called.

Hospital beds are very short supply because they are all filled up with COVID-19 patients.

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Sorry for the confusion.

I am trying to say that The out-patients set their appointment with a doctor by the token number on the phone before visiting the clinic.

The receptionist is allowing their patients as per token number order to attend the doctor. So the out-patient is checking the number with the receptionist.

I have never heard of "token number". Do you mean a personal identification number assigned by the clinic?

Or is is a number-issuing system that holds a place for you in a queue?

AlpheccaStarsOr is is a number-issuing system that holds a place for you in a queue?

Yes, it is suitable.

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