The line graph provides information on the number of questions which the Tourist Information Office received through 3 different channels during the first six months of 2011.
In general, the total amount of received enquiries rose significantly over the period shown and especially, the most dramatic increase was seen in the number of face to face questions.
In January, telephone was the major channel to obtain travel information with nearly 90 questions, compared to just 400 in-person questions. However, although having a modest start, there was a steady increase in the number of direct enquiries before soaring to reach the peak at 1900 in June. Likewise, the number of enquiries sent to the office through telephone channel experienced a sharp rise to 1600 in June, which was around 300 lower than the figure for face to face interaction at the same time.
Written enquiries saw an opposite trend. Specifically, after remaining relatively unchanged at about 700 for the first three months, the figure halved to merely 350 questions in Many and June as well.
Hai LinhThe line graph provides information on the number of questions which the Tourist Information Office received through 3 different channels during the first six months of 2011.
In general, the total amount of received enquiries rose significantly over the period shown and especially, the most dramatic increase was seen in the number of face to face questions.
In January, telephone was the major channel to obtain travel information with nearly 90 questions, compared to just 400 in-person questions. However, although having a modest start, there was a steady increase in the number of direct enquiries before soaring to reach the peak at 1900 in June. Likewise, the number of enquiries sent to the office through telephone channel experienced a sharp rise to 1600 in June, which was around 300 lower than the figure for face to face interaction at the same time.
Written enquiries saw an opposite trend. Specifically, after remaining relatively unchanged at about 700 for the first three months, the figure halved to merely 350 questions in May and June as well.
The line graph compares the process of collecting data from three different methods by the Tourist Information Office in a city in half of 2011. Overall, while gaining information from letters and mobile phones saw a dramatic change, person became the leader in providing data.
In January, enquires received by person was the most minor trend, providing more than 400 enquires. However, over the next months, the number of enquires by person saw a substantial increase, reaching a peak of around 1900 in June.
Enquiries received by telephone were the leading method at the beginning of the period, with around 900 enquires. But in the next four months, this method saw some fluctuations, reaching only 1000 enquires in April. From that point on, there was a noticeable growth in the number of enquiries, providing 1600 enquires in June.
In terms of email and letter, they started with nearly 800 enquires in January. This method saw a consistently declining trend over the next 5 months, with the number of enquiries dropping to just over 4 hundred in June.