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What is intercultural communication? Intercultural communication or cross-cultural communication is as defined as situated communication between people worker, individuals or groups of different linguistic and cultural origins. In academic field of study, it is a discipline that studies communication across different cultures and social groups , or how culture affects communication.

How does the intercultural communication happen? It happens when at least two people from two different cultures or subcultures contact and exchange information. Culture is the culture of a country, ethnic group, religion, regional language such as Japanese, Vietnamese, North American, Middle Eastern culture. Subcultures exist within the same culture but differ in terms of language, hierarchy, age, gender roles, and so on. For example, subcultures within the framework culture of Vietnam include the culture of the Red River Delta in the North, the culture of the Central Coast in the Central area, and the culture of the Mekong Delta in the South.

There are three elements of intercultural communication. Number one is the perception which are the belief, value, attitudes, worldviews and social organization. People's perspectives are always different even though they are (facing/ confronting with) the same phenomenon, object and in the same situation. This can be seen when in the same study group, Vietnamese students often think that Japanese students are very careful in discussion and decision-making while American students think that they are quiet and slow to make decisions. So, the images that the eye sees, it will be encoded and sent to the brain, where it is integrated with information previously stored in the brain to produce a decision. Despite living in the same culture, each individual will be impacted by various cultures with different education backgrounds, experiences, gender characteristics, standards, values, beliefs... The brain will choose and analyze different cognitive products.

Number two is verbal processes, it is the ways in which cultures employ symbols, words, draw, voice to portray things and experiences. Language is not only the fundamental way of developing, storing and disseminating cultural values for generations, but also the expression of the individual identity of a language community or each part of the community. However, language also causes numerous barriers in cross-cultural communication through oral and written form because of different cultures, picked words have different meanings, different tones, it is easy to confuse meaning or misinformation between speakers and listeners or writers and readers.

Number three is nonverbal processes, it is shared thoughts and feelings of bodily behavior, make eye contact and gesture without using words. In particular, Vietnamese people can say "sorry" by the way they look at their partners and smile. This phenomenon is mostly accepted in Vietnamese society, but it has a negative effect (on/in) communication with the British. (For those who are familiar with British or American culture/ For persons from the British or American cultures), you should have to say “I’m sorry”. Furthermore, if used incorrectly way, it can lead to confusion and misinterpretation of problems in intercultural communication. Misunderstandings in nonverbal communication can lead to miscommunication and insults due to cultural differences. For example, a handshake or kiss in one culture may be recognized as appropriate, whereas another culture may recognize it as rude or inappropriate. Thus, the same values are conveyed differently in different cultures.

Intercultural communication plays an important role in all aspects of society in terms of economy, education, health, tourism and relationships. One of the most important is increases self-awareness, it increases our awareness of our own culture, our culture identity and cultural background. It helps us to avoid ethnocentrism and the centrism is a tendency to think that our culture is more superior to other cultures. Next is for improving intergroup relations, when conflicts happen by intercultural tensions and misunderstandings representatives of each country will negotiate together and call for peacebuilding. Maintaining positive relationships is also a (prerequisite/premise) for economic development between countries. Enhanced business effectiveness in global market, we must understand how business and culture practices are conducted in other countries through which we can harmonize ideas when cooperating and developing together.

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What is intercultural communication? Intercultural communication or cross-cultural communication is as defined as situated communication between people worker, individuals or groups of different linguistic and cultural origins. In academic field of study, it is a discipline that studies communication across different cultures and social groups , or how culture affects communication.

How does the intercultural communication happen? It happens when at least two people from two different cultures or subcultures contact and exchange information. Culture is the culture of a country, ethnic group, religion, regional language such as Japanese, Vietnamese, North American, Middle Eastern culture. Subcultures exist within the same culture but differ in terms of language, hierarchy, age, gender roles, and so on. For example, subcultures within the framework culture of Vietnam include the culture of the Red River Delta in the North, the culture of the Central Coast in the Central area, and the culture of the Mekong Delta in the South.

There are three elements of intercultural communication. Number one is the perception which are the belief, value, attitudes, worldviews and social organization. People's perspectives are always different even though they are (facing/ confronting with) the same phenomenon, object and in the same situation. This can be seen when in the same study group, Vietnamese students often think that Japanese students are very careful in discussion and decision-making while American students think that they are quiet and slow to make decisions. So, the images that the eye sees, it will be encoded and sent to the brain, where it is integrated with information previously stored in the brain to produce a decision. Despite living in the same culture, each individual will be impacted by various cultures with different education backgrounds, experiences, gender characteristics, standards, values, beliefs... The brain will choose and analyze different cognitive products.

Number two is verbal processes, it is the ways in which cultures employ symbols, words, draw, voice to portray things and experiences. Language is not only the fundamental way of developing, storing and disseminating cultural values for generations, but also the expression of the individual identity of a language community or each part of the community. However, language also causes numerous barriers in cross-cultural communication through oral and written form because of different cultures, picked words have different meanings, different tones, it is easy to confuse meaning or misinformation between speakers and listeners or writers and readers.

Number three is nonverbal processes, it is shared thoughts and feelings of bodily behavior, make eye contact and gesture without using words. In particular, Vietnamese people can say "sorry" by the way they look at their partners and smile. This phenomenon is mostly accepted in Vietnamese society, but it has a negative effect (on/in) communication with the British. (For those who are familiar with British or American culture/ For persons from the British or American cultures), you should have to say “I’m sorry”. Furthermore, if used incorrectly way, it can lead to confusion and misinterpretation of problems in intercultural communication. Misunderstandings in nonverbal communication can lead to miscommunication and insults due to cultural differences. For example, a handshake or kiss in one culture may be recognized as appropriate, whereas another culture may recognize it as rude or inappropriate. Thus, the same values are conveyed differently in different cultures.

Intercultural communication plays an important role in all aspects of society in terms of economy, education, health, tourism and relationships. One of the most important is increases self-awareness, it increases our awareness of our own culture, our culture identity and cultural background. It helps us to avoid ethnocentrism and the centrism is a tendency to think that our culture is more superior to other cultures. Next is for improving intergroup relations, when conflicts happen by intercultural tensions and misunderstandings representatives of each country will negotiate together and call for peacebuilding. Maintaining positive relationships is also a (prerequisite/premise) for economic development between countries. Enhanced business effectiveness in global market, we must understand how business and culture practices are conducted in other countries through which we can harmonize ideas when cooperating and developing together.