Hello Everyone,
I would like to ask a professional to advise, whether using an expression "Kindly wait..." and other expressions containing the word "kindly" (in a meaning of please be so kind) is formal and could be used to your clients (for example on LiveChat offered by a company to its clients)?
May somebody advise me what form is better (formal, professional, friendlier):
Kindly wait, while I check your account >>>> Just a moment please, while I check your account >>> Please be so kind to wait, while I check your account.
Kindly tell me your account number >>> Please be so kind to provide me your account number >>> May I have your account number?
Kindly click the following link >>> Please be so kind to click the following link >>> In order to (...), please kindly click the following link >>> In order to (...), please be so kind to click the following link.
I will appreciate, if someone would recommend the best answer from the provided above.
Thank you.
Gregorio
I would like to ask a professional to advise, whether using an expression "Kindly wait..." and other expressions containing the word "kindly" (in a meaning of please be so kind) is formal and could be used to your clients (for example on LiveChat offered by a company to its clients)?
May somebody advise me what form is better (formal, professional, friendlier):
Kindly wait, while I check your account >>>> Just a moment please, while I check your account >>> Please be so kind to wait, while I check your account.
Kindly tell me your account number >>> Please be so kind to provide me your account number >>> May I have your account number?
Kindly click the following link >>> Please be so kind to click the following link >>> In order to (...), please kindly click the following link >>> In order to (...), please be so kind to click the following link.
I will appreciate, if someone would recommend the best answer from the provided above.
Thank you.
Gregorio
Gregorio Soxa"Kindly wait..." and other expressions containing the word "kindly" (in a meaning of please be so kind) is formal and could be used to your clientsIt is popular in some Englishes (notably Indian English) but is usually replaced by a simple 'please' in AmE and BrE: Please wait while I check your account; Please click the following link.
Comments
Have a good Easter everyone!
When speaking to customer service of many companies I'm asked to "Kindly wait", and I always respond "I will wait kindly"