Please assist me to draft the letter and correct my grammer on this show cause letter due to alleged misconduct (PDPA)


Dear Sir,

Subject: Show Cause Letter

I acknowledge the receipt of your show cause notice dated on January 28, 2019. In response, I would like to inform you that I have react immediately to the both allegation misconduct against me.

On the first allegation, you have stated that on the 12th of February 2016, I did wrongly sent an emailed a customer’s bill statement to Email Removed">annie with reference to the emailed subject Re: C12999 without check the attachment. I would like to say that I did response to this activity due to error on system happen and i have accidently sent the wrong attachment to the said customer.

On the second allegation, also stated that on 22nd of January 2019, i did wrongly sent an emailed a customer’s bill statement to siti with reference to the emailed subject Re: Spam ref : C673 /Acc Letter income tax. On the mentioned date, I immediately response to the subject matter addressed to me and the case was closed.

I enclosed the following emailed conversation evidence to support my reply.

· Email sent by customercare on 24.1.2019 indicating the time the last customer was informed that i have forwarded to the wrong person. I did replied to Ms Wahida with apologise and sent immediately to the correct customer.

· printed copy of email I resend again mail to the correct customer.

In light of the above, I hope no disciplinary action will be taken against me.

I thank you for your kind consideration and hope you can discover the causes of this issue.


Yours sincerely,

Please don't append your posts to another thread just because you think they are similar in some way. Start a new thread.

I have split off this post for you, but try to remember this for the future.

Okay thanks for remind me. Please help me urgently.

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  • The Incentive payout shall be made at first Qtr. of next year provided the employee is on rolls of the company as on the date of disbursement.