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We cannot provide you addition information, as we are received limited information from the customer. There are total four supplier goods consolidated into one container. Your goods were located in the second section from the container door. But there is no any overturned / overthrown problem for our other goods, even was located in the first section. So, please investigate with your transported and guide / assist them solid the goods in future to avoid case case happening again. It not only damages the cartons and also will cause the qualities for the goods. Thank you for your attention.
Comments  
Hi there...deletions are obvious, changes and additions are underlined. Good luck! --Sandy

We cannot provide you with additional information, as we are have received limited information from the customer. There are was* a total of four sections of supplier goods consolidated into one 40’ container. Your goods were located in the second section from the container door. But There is was not any overturned/overthrown problem for with any of the our other goods, even was the ones located in the first section. So, please investigate this with your transported (Not sure what you mean here with "transported") and guide/assist them in properly packing solid the goods in future, in order to avoid case a similar case happening again. It not only damages the cartons, and but also will causes problems with the qualities for quality of the goods. Thank you for your attention.

*The word "total" is singular and thus requires are singular verb. I addition, I changed present tense to past regarding the events that happened in the past.

Thank you so much, Sandy
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You're very welcome! I apologize for the typing errors I just noticed in my starred comment at the bottom of my response. I guess I was very sleepy when I posted that! I will double check my answer to you and add another reply here if I notice any errors.