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Our transporter was failed to collect the container (no. MMCU2104817) this morning, and Florence from ANL was informed us this container was shipped to France? We had required you to held the container due to the goods had a problem and also paid you the storage fee of HKD7250.00 to . This is a serious problem and big mistake. Please double check and advise us the status and solution urgently. We will hold your responsibility for all the transportation charge; the ocean freight to return this container from France to HK and also any claim from our customer.
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Our transporter failed to collect the container (no. MMCU2104817) this morning, and Florence from ANL has informed us that this container was shipped to France. We had asked you to hold the container because the goods had a problem and also paid you the storage fee of HKD 7250. Please double check and advise us ASAP of the status of the container and any solution you might offer. We must hold you responsible for all the transportation charges for the sea freight to return this container from France to HK and also for any claim from our customer.
Thank you Sir, would you please review again for my revision : (text for ***)

Our transporter failed to collect the container (no. MMCU2104817) this morning, and Florence from ANL has informed us that this container was shipped to France? We had asked you to hold the container because the goods had a problem and also paid you the storage fee of HKD7250 ** for this process.*** Please double check and advise us ASAP of the status of the container and any solution you might offer. ***"We are frustrate for your big problem and did not follow this with the carrier closely to caused it shipped out, and not explanation until now. Please note that,*** we must hold you responsible for all the transportation charges for the sea freight to return this container from France to HK and also for any claim from our customer.
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Thank you SIr, would you please review my revision version and please me again. (text *** only)

Our transporter failed to collect the container (no. MMCU2104817) this morning, and Florence from ANL has informed us that this container was shipped to France? We had asked you to hold the container because the goods had a problem and also paid you the storage fee of HKD7250 ***for this process.*** Please double check and advise us ASAP of the status of the container and any solution you might offer. ***We are frustrate for your big problem and did not follow this with the carrier closely to caused it shipped out, and not explanation until now! Please note that,***we must hold you responsible for all the transportation charges for the sea freight to return this container from France to HK and also for any claim from our customer.
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I have again removed your irate sentence, which does nothing except alienate the respondent. Business communications should not contain expressions of blame or frustration. Simply advise of the facts: the agreement was breached and the breacher is held responsible.

Our transporter failed to collect the container (no. MMCU2104817) this morning, and Florence from ANL has informed us that this container was shipped to France. We had asked you to hold the container because the goods had a problem and also paid you the storage fee of HKD 7250 for this process. Please double check and advise us ASAP of the status of the container and any solution you might offer. Please note that we must hold you responsible for all the transportation charges for the sea freight to return this container from France to HK and also for any claim from our customer.
Yes, thank you Sir. Would you please review it again, the revssion below :

This is not the first time for your company fault. The peak season will be started from now on, and how can we rely to you arrange the shipment? Please must monitor closely to ensure all the shipment is successful. Otherwise, it will fall into a big trouble to us, and also a huge claim for the customer. After discussion with our customer, they decided to ship back this container from Port Kelang to HKG. Please advise the schedule to us immediately for our arrangement. Finally, you are required to responsibility for the all the sub-sequent cost and related loss, but not only ocean freight from Port Kelang to HKG which had advised in our earlier email. The amount will be advised you later.
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This is not the first time that your company has been at fault. The peak season will be starting soon, and we must be able to rely on you to arrange the shipments. Please monitor the shipments closely to ensure all are timely, accurate and successful. Otherwise, we will suffer large claims from the customers.

After discussion with our customer, they have decided to ship this container back from Port Kelang to HKG. Please advise us of the schedule immediately so that we can make appropriate arrangements. Finally, you are responsible for all subsequent costs and related losses, not only the sea freight from Port Kelang to HKG, as suggested in our earlier email. You will be advised of the total amount later.
Thank you very much for your help Mr. Micawber !