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You make many different flavours of ice cream in bulk. A small ice cream shop has written an email asking for you to supply them and if you offer a discount.

Write a reply email to them. You should decide on your level of formality, your subject line, and the language you wish to use to communicate your message. Write at least 160 words.


From: Email Removed

To: Email Removed

Subject: Responding to your request for supplying and offering a discount.

Dear Sir or Madam,

Thank you for showing interest in my product and your email requesting a discount to enable to you purchase my ice creams. KemMee store is a unit specializing in providing numerous ice creams with various flavours like chocolate, orange, vanillin, coffee, mango, apple, bean, strawberry and others. I had many years of experience and received the trust of customers. Besides, my store was also certified for quality by the Institute of Hygiene Management. For new customers, I would supply over 70 ice creams with a variety of flavours to sell and experience. After that, you could decide as to whether or not to continue purchasing my product as well as I may retain to deliver my goods if you believe that it is of superior value and quality.

With regards to the price, you could find enclosed my most recent catalogue and price list. I reviewed your request for a discount on my item, but I regret to inform you that my budget does not allow discounts on the present price on my website. I anticipate that we can come to an agreement, which would suit my present budget. I hope that your ice cream shop might be my regular customer in the future and establish a long-term steady business relationship. However, I may have a plan to accept this end year discount request if your shop purchases annually.

If you have any questions or you would like to require any further information, please do not hesitate to contact me at 0973040177 and I shall be more than willing to call you. I would be glad to assist you further. Please inform me of your decision by January 12th.

I look forward to hearing from you at your earliest convenience. Have a wonderful day!

Yours faithfully,

Hong Hanh

Manger of Banh-Mee store

94 Vo Thi Sau, Truong Thi ward, Vinh city

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