Could anyone help with the below swift message.now they have ask us for an extra compensation of 700 other than we had already paid them 1000.but now they are claiming;they have informed us by error .We dont want to pay these extra funds.

WEREFER_TO_YOUR_MT299_DD_050408_CONCERNING____
YOURCOMPENSATION_FOR_TRY_1.000_____________
._____________________________________________
PLEASE_BE_INFORMED_THAT_WE_ARE_UNABLE_TO_PERFORM
YOURREQUEST_FOR_PAYING_THE_DIFFERENCE_OF_TRY__
700_WHICH_WAS_OCCURED BY THE WRONG INFORMATION
WE HAVE BEEN PROVIDED.THEREFORE WE HAVE CLOSED OUR FILE._____
Hi KGC,

I am unsure about a couple of points in your post.

a) was the original claim for 300TRY, 1000TRY or 1700 TRY?
b) when did they inform you of the error? - before or after you had paid the 1000
c) why don't you want to pay (other than the fact you don't want to part with the money?)
d) is this an insurance claim?

This is a simple draft, but I can't be sure it's either adequate or accurate without the answers to the questions above.

Dear Sirs .............

Your ref: MT299-DD- 050408

We refer to your claim for 1,000 TRY, being 700TRY over and above the sum which has already been paid. You state that the initial information you provided was incorrect.

We regret that we are unable to accomodate your request, and this file has now been closed.
This not a claim we will compensate them due to the late payment.They have first requested us for 1000 as compensation but then they have realized that they have done an error and calculated wrongly and request us for extra 700.We had already paid 1000 and do not want to pay extra because our file was closed.this is about bank to bank payment.
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Hmm. tricky! Good luck!

This is fairly strong, and states that the bank only noticed the error after you had paid what they initially requested.

Dear Sirs .............

Your ref: MT299-DD- 050408

We refer to your claim for 1,000 TRY, being 700TRY over and above the sum which has already been paid. We paid in good faith the sum you requested. Having received this payment, you now state that the initial information you provided us was incorrect.

We are unable to accomodate your request for additional payment, as this file has now been closed.
this helped me.I have done some changes and addings.I am expecting to hear from them soon.
It is now looks more smart thanks alot.
have a nice weekend