Dear EnglishForward.com,

My name is Tina, account name: tinanam0102. I've had problems with posting using my account. I need to use anonymous to post my mail. May I know if my account is expired already?

Thank you for your kind attention.

Regards,

Tinanam
1 2
Hey Tina, you account seems okay. Do you mean you cannot login? What does the system tell you? Have you tried to recover your password?
Hi Ruslana,

Thank you for looking into it. I can login normally, however when I try to go to "Home" or "Ask a question", then the "tinanam0102" and "Login out" icons will be gone and "Done, but with errors on page" in the bottom left corner will be seen. When I check the online status, it shows I am indeed online. If I post a question, I will have to post as an anonymous user.

May I know what I could do?

Thanks again for your help.

Regards,

Tinanam
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Can you try to clear your cashe and cookies, then login again and see if it works normally?
Oh by the way, what browser do you use?
Dear Ruslana,

I use IE.

Thank you.

Tinanam
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Okay, so can you please try what I wrote above? Clearing cashe and cookies. If that doesn't help, could you make a test post via FireFox?
Hi Ruslana,

I'm sorry but I have cleared the cookies. It still doesn't help.

I'll try to make a test post tomorrow.

Thank you.

Tinanam
Let me know if it works when you're done with that.
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