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Mr. Solana

I would like to inform you that I went to the Appolo Bank in order to apply for a visa card for you. Yet I was advised that you should report personally to the Bank's branch at your city where you can fill out the application form and obtain the visa card yourself. Please note that the visa card has to be issued as soon as possible so that confusion regarding future transactions can be avoided.

Regards

John Smith

What do you think of the usage of "report" in the 2nd line?

Does this letter make any sense to you?

Any comments regarding the letter style?

If you could come up with a better style please send it to me at Email Removed">Email Removed

Thanks in advance
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Hi,

Mr. Solana

I would like to inform you that I went to the Appolo Bank in order to apply for a visa card for you. Yet I was advised that you should report personally to the Bank's branch at your city where you can fill out the application form and obtain the visa card yourself. Please note that the visa card has to be issued as soon as possible so that confusion regarding future transactions can be avoided.

Regards

John Smith

What do you think of the usage of "report" in the 2nd line? 'Report' in this sense is normally used only where one person has authority over another. eg He had to report to the police. The new student reported to the principal. So, a bank would not speak to its customers in this way.

Does this letter make any sense to you? I can understand it.

If you could come up with a better style please send it to me at [email protected] It's easier for me to put my comments here.

Best wishes, Clive
Comments  
I am understanding "report" to mean "go."

Yes, the letter makes sense to me.

My only suggestion would be to capitalize the V in visa (since it is a particular card, just like MasterCard or American Express).
 Clive's reply was promoted to an answer.