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Which it more correct?

1. It just takes a call.
2. It just took a call.
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Maj, did the action happen or is it an usual action that is about to happen?
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1. It is a usual action. ( It encourages you to make a call)
2. The call was made.

Both sentences would be correct. However, we would need a CONTEXT.
So? Why were you asking that?
I thought you didn't know which was more correct but maybe you were asking like in an English test.
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I am just trying to underline the importance of having A CONTEXT when dealing with grammar issues.
Students: Are you brave enough to let our tutors analyse your pronunciation?
Good point. Perhaps there should be a post telling users that it is easier for us to answer their questions when they give us a context.