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I returned the mobile phone I bought nearly 2 months ago and asked me to give a new phone. In other words I lodged a complaint with the shop where I bought it. They will give me a new one after consulting Nokia.

What is the name of this procedure? This has nothing to do with repair. There should be an English word for this procedure.
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Warranty replacement?
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You can also launch a complaint. OR You can file a complaint (if online).

2.I asked for a warranty replacement.
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Comments  
Thanks rishonly

1.I made a complaint with the shop.

2.I asked a warranty replacement.

Are both sentences correct in this context?

It may be that I asked for a warranty replacement or I asked for the warranty replacement.
I am not sure.

Please comment
 Savvysavz's reply was promoted to an answer.
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