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Here goes the context
Jill: Well... did you ever watch "Model Warrior Julianne"?
Dana: Not all of it, but my little sister's a big fan of the reruns.
Jill: Back when I was in elementary school I was a HUGE fan of the show.
Jill: I had everything. From the dolls to the costumes to the lunch boxes.
Jill: It didn't help that it was one of those shows that got strapped literally everywhere.
Dana: I saw a couple of episodes once. They were really nice!
Jill: It was beyond nice! The show's about a model who can transform into #an armor-clad magic knight.
I have gone through many dictionaries to know that "get strapped" can mean "be fastened", "poor", or "armed', but it seems none of these meanings fit the context. So what does this word mean here?
Thank you in advance.
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zuotengdazuoWhat does "strapped" mean here?
Got badly reviewed, got criticized, got panned, got dissed.
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Thank you. I see. Can I ask one more question?
What does "it didn't help" mean here? Does it mean "it didn't make the situation better" or "it didn't make the show favored by more people"?
Broadly speaking, what does "it helps/it doesn't help that" mean? And how to use it correctly?
Thanks beforehand.
zuotengdazuoWhat does "it didn't help" mean here? Does it mean "it didn't make the situation better" or "it didn't make the show favored by more people"?
'It didn't make the show favored by more people', I presume; it adversely impacted the show's ratings.
zuotengdazuoBroadly speaking, what does "it helps/it doesn't help that" mean?
It is not really an idiom; it means just what it says: it helped or did not help (whatever effort is being discussed).
zuotengdazuo And how to use it correctly?
Although it is a fixed phrase, it fits into sentences using normal grammar. There are some examples here:

http://fraze.it/n_search.jsp?q=it+didn%27t+help+that&l=0
Thank you for your reply. So can I use "it helps that" to refer to "it is a favorable condition that "or "it provide with sb an advantage that" generally?
And can I use "it doesn't help that" to refer to an unfavorable condition or to mean "what makes the situation worse is" generally?
Thank you.
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zuotengdazuoSo can I use "it helps that" to refer to "it is a favorable condition that "or "it provide with sb an advantage that" generally?
Yes.
zuotengdazuoAnd can I use "it doesn't help that" to refer to an unfavorable condition or to mean "what makes the situation worse is" generally?
Yes.