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I'm always worried about 'machine writing'. I know that Word makes enough daft suggestions and just look at the garbage the automatic translators churn out. A piece of software is not as good at writing as a human being.
I ‘m an English language teacher in China. Part of my job is to ‘mark’ correspondence work from students and I thought I could do with a worthwhile ‘writing programme.
Wish I hadn’t.
For those of us who can read and write to a secondary school level Whitesmoke is worthless. The grammar check and Thesaurus in Microsoft Office is better and FREE.
Not only is does this software not do what the promoters suggest it will do, but it actually makes its own mistakes. It offers alternative words and grammar that are absolute nonsense.
I really wish I had downloaded a trial version, however, due to its Guaranteed Money Back promise I took the plunge and bought it on the basis of favorable reviews. I don’t want to risk insulting some reviewers here but my God, one can only guess at their own level of English!
Now to the sticking point. Whitesmoke’s guarantee has been proven worthless to me at this moment in time. Having supplied the ‘requested’ evidence of my complaints, I was offered a deal of extra expensive software…free. I declined the offer and focused on my ‘Guaranteed Refund’. I was then told that I would have to wait up to a month, and in the meantime I was sent a promissory note!
The inconvenience of this ‘waiting’ is a real nuisance I have say. Anyway, not only has the month past-by well and truly but, no contact from Whitesmoke. I have suspected I might have to chase them for my ‘Guaranteed Refund’ so I sent a frustrated e-mail to them and guess what?…NO REPLY.
So my good readers, you have been warned!
People are waiting to help.
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